LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Discover what our all-in-one IT solution can do for your business. Get LogMeIn Resolve free.

We are currently experiencing an unplanned outage for this product.
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Trainings
  • Service Status
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Service Status
product icon

Hi! We are here to help you.

Hi {name}! We are here to help you.

Type your question here, or browse topics below to view answers or reach a support agent.

Popular topics:
Connection troubleshooting Multiple monitors Video: Install GoToMyPC Leave a review on TrustRadius and get free GoToMyPC GoToMyPC Billing Guide

Or explore one of these areas to get started!

  • Get Started
  • Explore Features
  • Administration and Troubleshooting
  • Get Started icon

    Fundamentals

    Learn about GoToMyPC and GoTo

  • Install icon

    Account setup

    Learn how to install GoToMyPC

  • Install icon

    Installation

    Learn how to install GoToMyPC

  • Resources


    What's new Log in Customer Community Resource Center Videos

  • Get Started icon

    Core features

    Learn how to use features and tools

  • Account icon

    Security Center

    All you need to protect your account

  • Device icon

    Client and mobile access

    Learn how to use the client and mobile apps

  • Resources


    What's new Log in Customer Community Resource Center Videos

  • Printing icon

    Administration

    Manage users and make changes to your configuration

  • Firewall icon

    Account and billing management

    Manage your account and resolve billing issues

  • Account icon

    Troubleshoot and FAQ

    Troubleshoot your account and connectivity issues

  • Resources


    What's new Log in Customer Community Resource Center Videos

​

  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC